Contact Us


We can provide help and hope if you
call our Hotline (1-800-448-3000).

The Boys Town National Hotline is a toll free number available to kids, teens and young adults at anytime. You don’t have to face your problems alone!

Live Chat

Live chat will be available on
Mondays – Thursdays
from 6:00 PM – 12:00 AM CST

(and other times if counselors are available).
Click here to begin!

Starting September 1st, chat will also be available on Fridays
6pm to 12am cst

Chat over IM and get a live, to the minute discussion with one of our counselors.


Contact us by texting VOICE to 20121.

Texting now available 7 days a week!
Monday - Thursday: 6pm - 12am cst
Friday - Sunday: 1pm - 5pm cst

We will have new texting hours starting September 1st
6pm to 12am cst, every day

Texting with 20121 is 100% free for the following carriers: Verizon Wireless, AT&T, T-Mobile, MetroPCS, Sprint, Cricket, Nextel, Boost, Virgin. For all other carriers it's "standard rate" which is whatever you pay for messages per your wireless plan. If your plan has unlimited messaging, then it's free to you as well. Texts are also free for pay-as-you-go or pre-paid cell phones as long as you have your prepaid service with one of the above mentioned carriers.

Text STOP to opt out. Msg & data rates may apply. For more information about the service text HELP to 20121.
Privacy Policy

When you e-mail a question to us, we will send a response back to you within 48 hours. We will then post selected questions and responses on our Ask It discussion board a few days later.